What do I do if I forget my password


Your password gives you instant access to your personal MyIts4women - your secure online account. You'll need it to view or print all your policy information. So you'll need to keep it safe.

If you do forget your password, don't panic. There's a quick and easy process to follow to reset it.

From the MyIts4women area click on "Forget Password". You will then have to enter your username and a new password will be emailed to you. Once you have logged in then you can update your password.


You Can Do This Online HERE

Really Stuck? Contact Us HERE

What do I do if I forget my username


Your user name gives you instant access to your personal MyIts4women - your secure online account. And it should be easy to remember - because it's simply your email address.

If you have more than one email address, and cannot remember which one you used when you first took out then you will have to contact us for your username. Contact Us.


Really Stuck? Contact Us HERE

Help Files


Please Note! To move through each tutorial step by step please use the arrow buttons located at the bottom of each slide. Click the arrow shaped button on the far right to enter fullscreen mode, press Esc to exit. If for any reason a help file does not load simply refresh your browser by clicking Ctrl & F5.

To view the help files please use a desktop computer.

1. Introduction to our Online Portal

2. How to update your Details/Change your Car/Change Additional Drivers


3. How to use the iMessage

4. How to make a Temporary Change to your insurance


5. Uploading Documents

6. Viewing and Requesting Documents


7. How do I Renew my Insurance

8. How do I check the Status of my Account


Really Stuck? Contact Us HERE