What you need to know about home insurance


Most buildings policies include an excess. This is the first part of any home insurance claim you might make which you have to pay yourself. The level of the excess depends on which part of the home insurance policy you are claiming on and whether you have opted to take a higher voluntary excess.

Home Insurance is designed to cover the cost of unexpected losses. It does not cover wear and tear. If your property is not in a good state of repair, your claim may not be paid in full.

It is very important to insure your buildings for the correct amount. If at the time of a loss or damage the building sum insured is less than the full rebuild cost we may pay only for the proportion of the loss or damage which the sum insured bears to such cost. When seeking a quote for home insurance ensure that you have adequate cover for buildings.

Similarly, it is important to insure your contents for the correct amount. If at the time of a loss or damage the sum insured is less than the cost of replacing all the contents as new we may pay only for the proportion of the loss or damage which the sum insured bears to such cost. When seeking a quote for home insurance ensure that you have adequate cover for contents.

Home Insurance policies will usually restrict the cover available if the home is left empty for a certain length of time, e.g. over 35 consecutive days. Please see the home insurance online policy documents for further details.


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