Document Hub
Select a category to quickly find and download your documents.
About this page
This page gives you access to all documents related to your insurance policy. You’ll find both our general documents and policy documents specific to Motor, Telematics, Home and Travel.
All versions of each document are displayed together in the relevant section. Our General Insurance Intermediary Documents apply from the effective date shown on the document. While product-specific documents are tied to your policy start date and remain in place for the duration of your cover unless your policy changes or renews.
Current versions are shown first, followed by older versions. This ensures you can always find the version that applies to your policy and easily understand what information is relevant to you.
General Insurance Intermediary Documents
Terms of Business
Document Version
Effective Date
29/07/2026
Consumer Distance Sales Notice (CDSN)
Document Version
Effective Date
29/07/2026
Remuneration Summary
Document Version
Effective Date
13/05/2026
Privacy Policy
Document Version
Effective Date
29/07/2026
Accessibility
Document Version
Effective Date
15/12/2023
Its4women Promotions Terms and Conditions
Document Version
Effective Date
29/07/2026
Reward Credit Terms and Conditions
Document Version
Effective Date
01/02/2026
Gift Card Terms and Conditions
Document Version
Effective Date
10/03/2025
Promotional Discounts & Codes Terms and Conditions
Document Version
Effective Date
05/04/2025
Motor Insurance Documents
If you’re unsure who underwrites your insurance policy, this information can be found in your policy documents. Please review these and then select the relevant insurer’s documentation below.
AIG Policy Document
Document Version
Effective Date
29/07/2026
AIG Insurance Product Information Document (IPID)
Document Version
Effective Date
31/10/2025
Allianz Policy Document
Document Version
Effective Date
29/07/2026
Allianz Insurance Product Information Document (IPID)
Document Version
Effective Date
01/04/2026
Breakdown Assistance
Document Version
Effective Date
09/11/2023
Telematics Insurance Documents
Policy Document
Document Version
Effective Date
29/07/2026
Insurance Product Information Document
Document Version
Effective Date
31/10/2025
Breakdown Assistance
Document Version
Effective Date
09/11/2023
Telematics Fact Sheet
Document Version
Effective Date
09/11/2023
Telematics Service Contract
Document Version
Effective Date
27/05/2021
Home Insurance Documents
Policy Document
Document Version
Effective Date
31/10/2025
Insurance Product Information Document (IPID)
Document Version
Effective Date
26/01/2023
Endorsements
Document Version
Effective Date
01/01/2020
Key Benefits, Limits & Exclusions
Document Version
Effective Date
01/01/2021
Travel Insurance Documents
Standard Policy Document
Document Version
Effective Date
30/11/2025
Medicare Policy Booklet
Document Version
Effective Date
30/11/2025
Insurance Product Information Document (IPID) - Budget – Single & Annual
Document Version
Effective Date
30/11/2025
Insurance Product Information Document (IPID) - Premier – Single & Annual
Document Version
Effective Date
30/11/2025
Insurance Product Information Document (IPID) – Premier Plus – Single & Annual
Document Version
Effective Date
30/11/2025
Insurance Product Information Document (IPID) – Extended Stay
Document Version
Effective Date
30/11/2025
Company
Insurance
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